Complaints against any Remodeling Council member are taken before the Council for action.
- Only those home improvement projects which are structurally and economically sound shall be fostered and encouraged.
- All advertising statements shall be accurate and free from capacity to mislead or deceive the consumer.
- Accuracy shall be required of all salesmen in their descriptions of products and services, both verbal and written.
- All contracts employed shall be fully descriptive and fair to parties concerned.
- All contractual obligations shall be fulfilled in a reasonable period of time.
- All work shall be performed in a manner compatible with recognized standards of public health and safety and applicable law.
- Members shall not perform, or cause to be performed, any act which would tend to reflect on, or bring into dispute, themselves, this Council, or the industry.
- Any complaints registered against a member of this organization regarding unethical practices shall be investigated by this Council which will then recommend appropriate action to the Board of Directors of the Wichita Area Builder Association.